Privacy & Security

13price Privacy Policy — Our Commitment to Protecting Your Data

Last Updated: January 2026

Your privacy at 13price is our top priority. This policy explains in detail what information we collect, why we collect it, and how we keep it secure.

Our Commitment: 13price never sells your personal information to third parties. Your data is used solely to provide you with a better experience.

Section 01

Scope & Applicability

13price (referred to herein as "we", "us", or "the platform") uses this Privacy Policy to explain what information is collected from users ("you", "your") while using the 13price.net website and associated mobile applications, and how that information is managed.

This Privacy Policy applies alongside 13price's Terms & Conditions. By using the platform, you are considered to have agreed to this policy. We believe every user should have full control over their own data — and this policy is built on that principle.

This policy has been written with Bangladeshi users in mind. If you have any questions about data privacy, feel free to reach out to our support team at any time.


Section 02

What Information We Collect

13price collects only the information that is strictly necessary. No excess or irrelevant data is ever collected. Details are provided below:

Data Type What's Included When It Is Collected
Identity Information Name, date of birth, gender, nationality At Registration
Contact Information Email address, mobile number, home address During registration & KYC
Financial Information Payment methods, transaction history On Deposit/Withdrawal
Identity Documents NID, passport, or driving license During KYC Verification
Usage Information IP address, device information, login time, betting history Automatically
Cookies Data Browsing preferences, session data On Site Visits

When you contact 13price support via live chat or email, conversation details may also be stored — solely for the purpose of improving service quality.


Section 03

Purpose of Data Use

13price uses your data only for specific, defined purposes — never beyond them. A full breakdown is provided below:

  • Account Management: For registration, login, password reset, and account verification.
  • KYC & Age Verification: To fulfill legal obligations and prevent access by minors.
  • Processing Financial Transactions: To maintain deposit, withdrawal, and transaction history.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Customer Support: For handling support requests and resolving issues.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Marketing Communications: To keep you informed about promotions and offers, with your consent.
  • Legal Compliance: To meet regulatory requirements.

You may unsubscribe from marketing emails at any time. However, data use for account management and legal purposes will continue.


Section 04

Data Sharing Policy

13price never sells your personal information or transfers it to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

  • Payment Processors: Solely to process transactions with payment gateways such as bKash, Nagad, and Rocket.
  • Identity Verification Service: With trusted verification providers to complete the KYC process.
  • Technology Partners: With technology service providers that support platform operations — under strict confidentiality agreements.
  • Legal Authority: To the relevant authority upon court order or government directive.
  • Fraud Prevention Agencies: With relevant agencies to prevent money laundering or online fraud.

Important: Before sharing data with any third party, 13price ensures that the party complies with appropriate data protection standards.


Section 05

Cookies & Tracking Technologies

13price uses cookies and similar tracking technologies to improve your experience on the website and app. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: Essential for the platform to function properly. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and login information.
  • Analytics Cookies: To understand which parts of the site are used most.
  • Marketing Cookies: To show you relevant offers based on your preferences.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the platform.


Section 06

Data Retention Period

13price does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Account Information: For the duration of your active account and up to 5 years after closure.
  • Financial Transaction Records: At least 7 years, as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Betting History: 3 years for dispute resolution and regulatory requirements.
  • Cookies Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
  • Support Contact: Up to 2 years after the issue has been resolved.

Once the designated retention period ends, 13price permanently and irrecoverably deletes your data.


Section 07

Security Measures

13price protects your data with the highest level of technical security. Our security framework operates on multiple layers:

  • SSL/TLS Encryption: All site communications are secured with 256-bit encryption.
  • Data Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): OTP verification for added account security.
  • Firewall & DDoS Protection: Servers are protected against cyber attacks.
  • Regular Security Audits: Regular system audits conducted by third-party specialists.
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis.
  • Secure Payment Gateway: Payment details are not stored directly on 13price servers.

In the event of a security breach, 13price will promptly notify affected users and take the necessary corrective action.


Section 08

Your Rights

You have several important rights regarding your personal data at 13price, and we fully respect each of them:

Right to Access

The right to know what data we hold about you and to receive a copy of it.

Right to Rectification

The right to request correction of inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain conditions.

Right to Restrict Processing

The right to request restriction of processing your data in certain circumstances.

Data Portability

The right to receive your data in a structured, machine-readable format.

Right to Object

The right to object to your data being used for marketing purposes.

To exercise any of these rights, email us at support@13price.net. We typically respond within 30 days.


Section 09

Minor Protection

13price strictly prohibits anyone under the age of 18 from using the platform. We take particular care to protect the privacy of minors.

  • 13price never knowingly collects data from minors.
  • Age is verified at registration, and KYC documents are requested if there is any doubt.
  • If we become aware that a minor's data has been collected inadvertently, it is deleted immediately.
  • If you suspect your child is using 13price, please contact us immediately.

Section 10

Right to Policy Changes

13price reserves the right to update this Privacy Policy as needed. Any changes will be reflected by an updated date on this page, and significant changes will be communicated via email.

  • A minimum of 7 days' notice will be given before any significant changes take effect.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

Section 11

Contact & Complaints

For any privacy-related questions, requests, or concerns, please reach out to 13price's dedicated Privacy Team:

  • Email: support@13price.net
  • Live Chat: Available 24/7 at 13price.net
  • Response Time: Typically 24–48 hours

Our Privacy Team is able to respond in Bangla. Feel free to reach out to us with any privacy-related concerns.

Why is your data safe with 13price?

At 13price, we follow the highest industry standards to protect your privacy.

256-Bit Encryption

All your data is secured with bank-grade 256-bit SSL encryption, active for both data in transit and data at rest.

Your Data Is Never Sold

13price never sells your personal information to third parties. Your data is used solely to ensure your service experience.

KYC & Identity Verification

A strict KYC process ensures only verified users can access the platform, effectively preventing fraud and identity theft.

Regular Security Audits

Independent cybersecurity experts conduct regular system audits to identify and promptly address any vulnerabilities.

Two-Factor Authentication (2FA)

OTP verification on login and critical transactions adds an extra layer of security, protecting your account from unauthorized access.

24/7 Bangla Support

For any privacy-related questions, Bengali-language support is available 24 hours a day. Our team is always here for you.

Join 13price today — your privacy is guaranteed!

Your data is completely secure at 13price. Register, enjoy your welcome bonus, and start betting safely on a platform you can trust.

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